Cincinnati Auto Repair

The shop was kind, professional, respectful, and did a fabulous job on my Fiat! I appreciated how communicative the shop was about the work to be done and the quote given was what I paid. I will be a forever customer!

Kind, knowledgeable, and helpful group of folks

I have taken my 2014 BMW 535i to Eurauto for several years for various auto repair issues. I have owned several BMWs over the years and have dealt with a number of auto shops, including the BMW dealership service department for work. My experience has been that the quality of work has been inconsistent and it has always ended up being more complicated and involved than was previously described and, of course has been more expensive. There have been instances in which I have had to return my vehicle for corrections or additional services, which has created inconvenience and expense. Frankly, I ended up not trusting the quality of the work and the competence of the service staff. I have had to wait for lengthy periods of time to get the car in and the service was not completed in the expected time. A friend had suggested Eurauto. I have had nothing but an excellent experience there. The staff (most frequently Finn but others as well) is courteous on the phone - and in person, efforts are made to get my vehicle into the shop as soon as possible. The repairs are discussed, including time involved, anticipated expenses, and when it would completed. I have received status calls. Charges for work have been reasonable and less than those of the dealer. Needless to say, I have been very satisfied by the work and the care taken. I will definitely continue to work with Eurauto for future work and can recommend it without reservation.

As always Eurauto went above and beyond. After an initial coolant system repair, I had another coolant leak a few months later from a different component. They stood behind their work and covered the labor for the second repair as part of their service warranty. This is the place to go.

My wife and I have over 20 years of experience with Eurauto. They have worked on all of our cars over the years-Mercedes, Toyota, Honda, Mazda and Mini, and the fact that we have relied on them for all our maintenance, minor and major, should tell you something. They have always done excellent work at reasonable costs and are very nice people to deal with. I appreciate that they will tell you if something is needed immediately or could wait for a while to be addressed. If you are tired of paying high prices with sometimes questionable service at a dealership, this is the place for you.