1

Although friendly I won't be returning! My vehicle was in need of a tune up and only one coil/spark plug was serviced! I gave a little history on my vehicle to bring them up to speed! At no time was I advised that all 6 coils and plugs should be replaced at the same time! I'm not the expert and I feel that it should've been suggested instead of me paying close to three hundred dollars for the one! The same issue returned less than a week later and now I'm out of money and have to pay for the same repair again on all six! Had I been advised correctly by the specialists I could've avoided this! Be clear and direct with all of your customers! I definitely should have been made aware so that I could've weighed my options and made a proper decision! I'm not happy at all with the service that I received!

I'm sorry you felt we didn't advise you or we're not direct with you. You were sent here from one shop after leaving another. When you had the vehicle at another shop, your daughter said all spark plugs were replaced and some of the coils. We explained to her that we didn't know which coil had been replaced and your daughter could not tell us which ones had been replaced either. After diagnostic testing we found a misfire on only one cylinder, which after replacing the coil, the vehicle was driving fine. You were charged 235.83 for diagnostic and replacing the coil.

- Eurauto Inc.
5

Great service as always. Exactly on time and exactly as promised.

5

Great job !! They keep you posted on your repairs.. no hidden surprises!!

5

Fast service and reasonable cost

5

Very professional and did great work on my Porsche cayenne! I will be coming back.

5

In and out in record time. The guys at the shop are bringing their A game today.

5

These guys do great work! Great customer service! Recommend them highly.

5

I'm pleased with the professional, friendly and prompt service Eurauto, Inc. provided. It is reassuring to know I can count on Eurauto to assist me as needed in the future. I highly recommend Eurauto!!

5

Great service! Quick turnaround!!!

5

Accurate diagnosis and highest quality workmanship provided with good communication by a friendly staff! The combined electrical and mechanical issue with my BMW's locking system that was causing the alarm not to work proved to be the type of problem Eurauto can address perfectly as they have the knowledge and experience to get into the details and complete "targeted" repairs instead of simply defaulting to replacing parts and being overly "volume" oriented in their business model.