Called to see about bring my 330xi to be looked at for a possible blown head gasket, which I was more than willing to shell out a few grand possibly to fix if needed, but as I was trying to explain things "Tim" kept interrupting and finally I said if I could finish speaking I would like to have it diagnosed to see if that was the problem or something else, AGAIN Tim interrupted curtly to say take it elsewhere. Funny that I called the other day and "Tim" answered the phone and I was briefly telling him I thought it could be a blown gasket and I had asked him if I had to replace gasket or engine what a rough guesstimate and said possibly up to a few grand or more. Again I wasn't asking for a quote but just an idea of what to expect. He said it would be 150 to diagnose and that was why I called today as I live an hour away and was going to haul it there to get the process started. I WAS going to use this place based off the reviews, but thankfully Tim saved me the trouble of wasting my time. GOOD RIDDANCE