Cincinnati Auto Repair

I have taken my 2014 BMW 535i to Eurauto for several years for various auto repair issues. I have owned several BMWs over the years and have dealt with a number of auto shops, including the BMW dealership service department for work. My experience has been that the quality of work has been inconsistent and it has always ended up being more complicated and involved than was previously described and, of course has been more expensive. There have been instances in which I have had to return my vehicle for corrections or additional services, which has created inconvenience and expense. Frankly, I ended up not trusting the quality of the work and the competence of the service staff. I have had to wait for lengthy periods of time to get the car in and the service was not completed in the expected time. A friend had suggested Eurauto. I have had nothing but an excellent experience there. The staff (most frequently Finn but others as well) is courteous on the phone - and in person, efforts are made to get my vehicle into the shop as soon as possible. The repairs are discussed, including time involved, anticipated expenses, and when it would completed. I have received status calls. Charges for work have been reasonable and less than those of the dealer. Needless to say, I have been very satisfied by the work and the care taken. I will definitely continue to work with Eurauto for future work and can recommend it without reservation.

As always Eurauto went above and beyond. After an initial coolant system repair, I had another coolant leak a few months later from a different component. They stood behind their work and covered the labor for the second repair as part of their service warranty. This is the place to go.

My wife and I have over 20 years of experience with Eurauto. They have worked on all of our cars over the years-Mercedes, Toyota, Honda, Mazda and Mini, and the fact that we have relied on them for all our maintenance, minor and major, should tell you something. They have always done excellent work at reasonable costs and are very nice people to deal with. I appreciate that they will tell you if something is needed immediately or could wait for a while to be addressed. If you are tired of paying high prices with sometimes questionable service at a dealership, this is the place for you.

Great shop. Dave is probaly the best German car mechanic in the city.

I am the owner of a 2017 BMW X6 35i (it's a pricey model to maintain, but I love it) and was seeking an alternative to the BMW Store. I got tired of having to deal with their salesy service department (Jeremy was my rep). Their proclivity to exaggerate the wear of certain components and the "need" to replace them irritated me. I did a AI-powered Google search for a highly-rated, well-reviewed shop with BMW-certified service in the Cincinnati area. Overbeck was among the top of the list. I phoned Overbeck and they referred me to Eurauto for my particular needs. I phoned Eurauto and made an appointment. When I arrived, I was greeted by Tim, a seasoned, pleasant, modest, well-mannered gentleman, who was reassuring. The premises suggested a well-run operation, the office was tidy, the bays were clean and organized. So far, I am very pleased and will continue as a client.

The guys at Eurauto were amazing and took care of my Lotus Elise like it was their own. From mounting and balancing tires that I had shipped in, bleeding brakes and prepping the car for a fun season, along with recharging AC in my ~20 yr old car. The guys were a lot of fun to talk to, where most had motorsports experience. They brought meticulous level of detail in their work including verifying OE torque specs on fasteners. I'll be coming back when my car needs service again.